Start with the agreement
Locate the tenancy agreement and the relevant deposit provisions.
Collect payment records
Keep deposit receipts, transfer records and rent payment history together.
Record the handover
Gather move-out correspondence, inspection records and any photographs you already have.
Prepare a factual summary
Write down when the deposit was requested, what response you received and any deductions disputed. An advocate must assess the specific position.
Key takeaways
- Locate the agreement
- Collect proof of payment
- Keep handover records
- Write a factual timeline
This is general information, not legal advice. Laws, procedures and deadlines vary by location and circumstances. Sources and procedures should be checked for later updates.
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